Shipping & Delivery
Our standard delivery is FREE on all orders. Delivery takes 5–8 business days from the time your order is processed. Your order is picked, packed, and handed to our courier within 24–48 hours — no sitting in a queue, no delays. Every shipment is fully tracked and insured from the moment it leaves us to the moment it reaches your door.
Delivery Times & Rates
| Region | Standard — Free | 🌿 Eco-Friendly | ⚡ Priority — Skip the Queue |
|---|---|---|---|
| United Kingdom | FREE | £1.99 | £4.99 |
| United States | FREE | $2.99 | $4.99 |
| European Union | FREE | €2.99 | €3.99 |
| Canada | FREE | CAD 3.99 | CAD 9.99 |
| Australia | FREE | AUD 3.99 | AUD 9.99 |
| New Zealand | FREE | NZD 3.99 | NZD 9.99 |
🌿 Eco-Friendly Shipping — We consolidate your order with other local shipments to reduce emissions and packaging waste. Same delivery window, smaller footprint.
Delivery windows run from dispatch date. All shipments are tracked end-to-end — you'll receive your tracking link by email as soon as your order leaves us.
Order Processing
Every order is processed within 24–48 hours of purchase. Place your order today and it moves tomorrow — no long handling times, no surprises. Orders placed on weekends or public holidays ship first thing the next business day.
Damaged or Missing Items
We take full responsibility for your order arriving in perfect condition. If anything arrives damaged or isn't right, email support@oh-shape.com within 3 business days with your order number and a photo — we'll make it right, quickly.