Shipping & Delivery Info

Free Standard Shipping on all orders — no code required. All shipments are fully tracked & duties included.

Shipping Methods

All orders are shipped via reliable, fully tracked courier partners. A tracking link will be emailed to you once your order is dispatched.

Delivery Times by Region

Region Currency Delivery Time Shipping
Canada CAD (base) 5–8 business days Free
United States USD 5–8 business days Free
United Kingdom GBP 5–10 business days Free
European Union (26 countries) Local currencies enabled 6–10 business days Free
Australia & New Zealand AUD / NZD 7–12 business days Free

Delivery estimates begin after your order has been dispatched.

Order Processing

Please allow 24–72 hours for processing before shipment. Orders placed on weekends or holidays are processed the next business day.

Damaged or Missing Items

If anything arrives damaged or incomplete, email us within 1–3 business days at support@oh-shape.com with:

  • Your order number
  • Clear photos of the item & packaging

Additional Notes

• All shipments are fully tracked & insured.
• Delivery times may vary depending on local courier conditions.
• Oh-Shape is not responsible for delays caused by external courier factors.