Terms of service
TERMS OF SERVICE — OH-SHAPE
OVERVIEW
Welcome to Oh-Shape (“we,” “us,” “our”). Oh-Shape operates this store and website, including all related information, content, features, tools, products, and services to provide you with a curated shopping experience (the “Services”). Our storefront is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service (the “Terms”), together with our Privacy Policy and Refund Policy, describe your rights and responsibilities when you use the Services. Please read them carefully, as they include important information about your legal rights, including warranty disclaimers and limitations of liability.
By visiting, interacting with, or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use or access the Services.
1. ACCESS AND ACCOUNT
By using the Services, you represent that you are at least the age of majority in your state or province of residence and you have consented to any minor dependents using the Services.
You may be asked to provide information such as your email, billing, payment, and shipping details. You agree that all information you provide is accurate, current, and complete. You are responsible for maintaining the security of your account credentials and for all activity under your account. Accounts may not be transferred, sold, assigned, or licensed to another party.
2. OUR PRODUCTS
We work to accurately represent our products online. However, color and appearance can vary depending on device settings and screen type. We do not guarantee that the appearance or quality of any product purchased will meet your expectations.
Product descriptions, availability, and pricing may change at any time without notice. We reserve the right to discontinue products and to limit quantities per person, household, region, or jurisdiction.
3. ORDERS
Placing an order constitutes an offer to purchase. Oh-Shape may accept or decline orders at our discretion. An order is accepted when payment is received and confirmed.
Please review your order carefully before checkout. Cancellations may not be accommodated once accepted, as fulfillment begins automatically. If we do not accept, change, or cancel your order, we will attempt to notify you using the contact information provided at purchase.
All purchases are subject to our Refund Policy and must be for personal use, not commercial resale or export.
4. PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. Posted prices generally exclude taxes, shipping, handling, and any customs or import fees unless otherwise stated.
You agree to provide accurate and up-to-date payment and account information and to promptly update it as needed. You represent that your payment method is valid and authorized and that charges will be honored.
5. SHIPPING AND DELIVERY
Estimated delivery times are provided for convenience only and are not guaranteed. Once products are transferred to the carrier, title and risk of loss pass to you. We are not liable for carrier delays or events outside our reasonable control.
6. INTELLECTUAL PROPERTY
All content on the Services—including trademarks, graphics, text, images, videos, and design—is owned by Oh-Shape, its affiliates, or licensors and protected by applicable laws. You may use the Services for personal, non-commercial purposes only. Any unauthorized use may violate intellectual property laws. All rights not expressly granted are reserved.
7. OPTIONAL TOOLS
We may provide access to third-party tools on an “as is” and “as available” basis, without warranties or endorsements. Your use of optional tools is at your own risk and you should ensure you are familiar with and approve the terms of any third-party providers.
8. THIRD-PARTY LINKS
The Services may include links to third-party sites that are not operated by Oh-Shape. We are not responsible for the content, policies, or practices of third parties. Accessing third-party sites is at your own risk.
9. RELATIONSHIP WITH SHOPIFY
Our storefront is powered by Shopify. Purchases are made directly with Oh-Shape. Shopify is not responsible for your purchases, and you release Shopify from claims related to transactions with Oh-Shape.
10. PRIVACY POLICY
Your personal information is handled in accordance with our Privacy Policy. Shopify may also process your information as described in its own privacy policy.
11. FEEDBACK
If you submit feedback, suggestions, reviews, or ideas (“Feedback”), you grant Oh-Shape a worldwide, royalty-free, perpetual license to use, reproduce, modify, publish, and adapt such Feedback without compensation. You represent that your Feedback does not violate any third-party rights and will not contain unlawful, harmful, or misleading content.
12. ERRORS, INACCURACIES, AND OMISSIONS
We may correct errors, inaccuracies, or omissions (including pricing, product availability, and descriptions) at any time without prior notice.
13. PROHIBITED USES
You may use the Services only for lawful purposes. Prohibited activities include: violating laws; infringing intellectual property; harassing, abusing, or harming others; introducing malware; scraping or spamming; impersonation; interfering with the security or operation of the Services; or engaging in conduct that damages Oh-Shape or other users. Violations may result in suspension or termination.
14. TERMINATION
We may terminate or suspend access to the Services at any time without notice. Provisions that naturally survive termination—such as Intellectual Property, Feedback, Disclaimers, Limitations of Liability, Indemnification, Governing Law, and Privacy—remain in effect.
15. DISCLAIMER OF WARRANTIES
The Services and products are provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee uninterrupted, timely, secure, or error-free use of the Services.
16. LIMITATION OF LIABILITY
To the fullest extent permitted by law, Oh-Shape, Shopify, and their respective officers, directors, employees, agents, suppliers, and affiliates are not liable for any indirect, incidental, special, consequential, exemplary, punitive, or similar damages arising from your use of the Services or purchased products. Our aggregate liability for direct damages will not exceed the amount you paid for the product(s) giving rise to the claim.
17. INDEMNIFICATION
You agree to indemnify and hold harmless Oh-Shape, Shopify, and their affiliates from claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising out of your breach of these Terms, violation of law, or misuse of the Services.
18. SEVERABILITY
If any provision of these Terms is found unlawful, void, or unenforceable, the remaining provisions will remain in full force and effect.
19. WAIVER; ENTIRE AGREEMENT
Failure to enforce any provision does not constitute a waiver. These Terms, together with our other referenced policies, constitute the entire agreement between you and Oh-Shape regarding the Services.
20. ASSIGNMENT
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations at any time.
21. GOVERNING LAW
These Terms are governed by the laws and courts of the jurisdiction where Oh-Shape is headquartered, without regard to conflict-of-laws principles. You consent to venue and jurisdiction in such courts.
22. HEADINGS
Section headings are for convenience only and do not affect interpretation.
23. CHANGES TO TERMS OF SERVICE
We may update these Terms from time to time. Material changes will be communicated in accordance with applicable law. Your continued use of the Services after changes take effect constitutes acceptance.
24. CONTACT INFORMATION
Questions about these Terms can be sent to:
Oh-Shape
support@oh-shape.com